Resolve your disputes with a qualified mediator
Nationally Qualified Mediator (NMAS) - Melbourne and online
Louise is Mediator Standards Board (NMAS mediator) registered via membership of the Victorian Association for Dispute Resolution (VADR), holding Professional Indemnity Insurance covering mediation services and having a complaints handling service.
You can verify Louise's mediator status by searching for her on the Register of Nationally Accredited Mediators.
Louise is a mediator based in the eastern suburbs of Melbourne, but can travel to a professional office space near you in the eastern, NE, SE and CBD as required. Louise also offers Online Dispute Resolution (ODR) via the web-based communication platform ZOOM.
Facilitative Mediator, Melbourne and online
Mediation processes are primarily facilitative processes. As a facilitative and qualified mediator, Louise provides assistance in managing a process which supports the parties of the dispute to make their own decisions about future actions and outcomes.
Mediators do not advise upon, evaluate or determine disputes. They assist in managing the process of dispute and conflict resolution whereby the participants agree upon the outcomes, when appropriate.
Read more about the process of mediation here and specifically about elder care mediation here and many FAQs here
Mediation services in Melbourne and online
I provide non-legally binding mediation for the following type of civil matters in Melbourne and online:
- Elder care disputes (Member of the Elder Mediation Australasian Network)
- Education provider disagreements
- Neighbourhood disputes
- Family (non-Family Law) disputes
- Parent/teen disagreements
Louise also provides Workplace Mediation and Facilitated Conversations in partnership with national provider, Emverio Workplace Meditations. Please use the contact form below to arrange a quotation for resolution of your workplace conflict.
Additionally, Louise is also s a qualified mediator in Family Dispute Resolution (FDR) or Family Mediation and these services are outlined on the Family Dispute Resolution page.
Resolve disputes the timely and affordable way with a qualified mediator
Step 1 - Pre-mediation individual private meetings with all parties (usually 1 hour each)
Step 2 - Assessment of whether it is safe and appropriate to conduct mediation
Step 3 - (If appropriate) Conduct the mediation session/s (simple matters may be concluded in one mediation session of approximately 2 hours, however, some matters may require more time and/or multiple sessions)
Mediation fee indication
A simple matter for mediation involving only two parties (neither of whom is violent or high-conflict) typically costs approx. $1,100 (or $550 per party) to mediate. This cost consists of:
A one-hour private pre-mediation session for each party @ $250 each
A two-hour mediation session @ $300 each
These figures are a guide only (and do not apply to workplace or family mediation) and each unique situation will be quoted according to the particular circumstances. GST is additional. Please use the contact form below to discover how I can, as a qualified mediator, customise a mediation service for you in Melbourne or online.
What Is Mediation and what does a Qualified mediator do?
Mediation is a process in which the participants, with the support of the qualified mediator, identify issues, develop options, consider alternatives and make decisions about future actions and outcomes.
The mediator acts as an independent third party to support and facilitate participants to reach their own decision. Mediators do not advise upon, evaluate or determine disputes. They assist in managing a structured process of dispute and conflict discussion and resolution such that the participants agree upon the outcomes themselves, when appropriate. Mediation is essentially a process that maximises the self-determination of the participants.
Mediation offers a far less expensive dispute resolution option than engaging lawyers to negotiate on your behalf or going to court, and it is usually much quicker as well. Additionally, unlike the adversarial nature of lawyer negotiations and court trials which usually destroy any chance of having a healthy functional relationship after the dispute is finally resolved, mediation can offer a means to resolve the issues whilst also keeping the relationship intact. This is a very important potential benefit of mediation if the participants will need to stay in contact with each other after their dispute has been resolved as part of their ongoing normal life, family, work or community activities.
Read much more at our FAQs
Louise Millar-Hoffmann is a nationally qualified mediator (NMAS) who provides a future-focused values-led approach to mediation in the workplace and community to reach outcomes that are self-determined and that all participants can live with.
What Is Elder Mediation ?
Elder Mediation is a process facilitated by a qualified mediator which aims to assist older people, their families and significant others with difficult conversations. Mediation can help families to make plans and to reach outcomes to disagreements. The focus of elder mediation is to ensure that outcomes respect the rights and enhance the safety of older people.
Mediation provides a safe, respectful and listening environment where families can discuss important life changing decisions such as where to live, medical care, property and financial matters.
Elder mediation may be suitable for you If you are there are disagreements in your family about tissues such as:
- Selling your home and giving the money to someone who has agreed to care for you
- Moving in with a relative
- Transferring property
- Giving or lending money
- Moving to shared or aged care
Louise Millar-Hoffmann is a nationally qualified mediator (NMAS) and a member of the Elder Mediation Australasian Network (ENAM) who provides a future-focused values-led approach to elder mediation to reach outcomes that respect and work for the older person.